Amusement park manpower and operations
Amusement park operations are planned before opening day: standard operating procedures, safety training and audits, ride operation protocols and staffing benchmarked to ride type and risk. Mast Parks planned operations and trained staff at a Mast water park in Rajasthan and Jungle Adventures.
A park is judged on the day it runs. Amusement park operations are planned before the gates open, and the people who run them are hired and trained for the park's theme.
What operations planning covers
- SOPs. Standard Operating Procedures for the park.
- Safety training and audits. Training staff and auditing safety.
- Ride operation protocols. How each ride is run.
- Manpower benchmarking. Staffing levels based on ride type and risk.
This is the work of operations planning.
What manpower planning covers
Team hiring and training covers hiring and the training of staff in product knowledge, operations, food and beverage, guest relations, sales and marketing, and the park's theme, so staff embody the theme and concept.
Staff roles follow the training areas: product knowledge and operations, food and beverage, guest relations, and sales and marketing. Manpower benchmarking sets staffing levels by ride type and risk.
How Mast Parks does it
Mast Parks planned operations for a Mast water park in Rajasthan, and worked on operations and revenue planning at Jungle Adventures. It supported hiring and training on all three, including extensive staff training at Jungle Adventures.
To plan the operations of your park, use the contact page.
Comparison
| Area | What it sets | Mast Parks service |
|---|---|---|
| Procedures | SOPs and ride operation protocols | Operations Planning |
| Safety | Safety training and audits | Operations Planning |
| Staffing levels | Manpower benchmarked to ride type and risk | Operations Planning |
| Hiring and skills | Hiring, and training in product knowledge, operations, F&B, guest relations, sales and the theme | Team Hiring and Training |
Frequently asked questions
What does amusement park operations planning include?
Standard Operating Procedures, safety training and audits, ride operation protocols and manpower benchmarking.
How is park staffing decided?
Staffing levels are benchmarked on ride type and risk.
Which parks has Mast Parks planned operations for?
A Mast water park in Rajasthan, with operations and revenue planning at Jungle Adventures.