Privacy

mastparks.com is run by Mast Studios Pvt Ltd ("Mast Studios", "we", "us"), based in Hyderabad, India. Mast Parks is the Theme Parks and Experiences wing of Mast Studios.

For the personal data described on this page, Mast Studios decides why and how it is used. Under India's Digital Personal Data Protection Act, 2023 (DPDP Act) we are the Data Fiduciary, and under the GDPR we are the Data Controller.

This policy applies to everyone who visits this site or sends us an enquiry, wherever they are. Last updated: 15 November 2026.

When you send an enquiry through the form on this site, we collect:

• your name (required);
• your email address or phone number (you must give at least one);
• the park type you choose (optional);
• your message (optional);
• the page you sent the enquiry from (collected automatically).

We also keep a scrambled (hashed) form of your network address. It cannot be turned back into your address. We use it only to stop the same person from sending many enquiries in a short time, and not to identify you.

If you accept cookies, Google Tag Manager, Google Analytics and any other tags we manage through Google Tag Manager record how visitors use the site, such as pages viewed and how visitors arrived.

We do not collect payment details, because this site takes no payments. This site is for businesses, institutions and organisations planning parks. It is not directed at anyone under 18, and we do not knowingly collect information about children. If we learn that we have, we will delete it.

We use your enquiry details to reply to you and to follow up on what you asked. We aim to reach out within 24 hours.

We use the hashed network address to keep the site secure. Where you have accepted cookies, we use analytics data to see which pages are useful and how to improve the site. We do not sell your personal data, and we do not use it to make decisions about you by automated means.

Our legal basis:

• Under the DPDP Act, your consent, given when you send the enquiry or accept cookies, and the legitimate uses the Act allows, such as security and meeting legal obligations.
• Under the GDPR, your consent for analytics and marketing cookies, and our legitimate interest in answering the people who contact us and in keeping the site secure.

Enquiries are saved in the database behind this site, which runs on Amazon Web Services infrastructure, and are emailed to our team at hello@maststudios.com. Only named members of the Mast Studios team can open them.

We share information only with the services that run the site for us (hosting, email delivery through Resend and, if you accept cookies, Google's analytics tools) and with authorities where the law requires it. These providers act for us under their own terms and data processing agreements.

Some of these providers may process information outside India, including in the United States. Where that happens we rely on the safeguards the law requires, such as standard contractual clauses for transfers from the EU and UK. We do not transfer data to any country that the Indian Government has restricted under the DPDP Act.

The site sets one cookie of its own, "mast_consent". It remembers your cookie choice for 180 days and holds only what you chose.

Analytics and marketing tags managed through Google Tag Manager load only after you accept. If you decline, or do nothing, they do not load and nothing is sent to Google. You can change or withdraw your choice at any time by clearing the "mast_consent" cookie in your browser, after which the banner appears again.

We keep enquiry details for up to 24 months after your last message to us, and then delete them. If you ask us to delete them sooner, we will, unless the law requires us to keep them. Analytics data is kept by Google Analytics for the period set in our account.

Under the DPDP Act you can:

• ask for a summary of the personal data we process and who we shared it with;
• ask us to correct, complete or update it, and to erase it;
• withdraw your consent at any time;
• have a grievance heard;
• nominate another person to exercise these rights for you if you die or become unable to.

Under the GDPR you also have the right to restrict or object to our processing, to receive your data in a portable format, and to complain to a supervisory authority in your country.

To use any of these rights, write to hello@maststudios.com. We may ask you to confirm your identity first, and we will reply within 30 days. If you are not satisfied, you can complain to the Data Protection Board of India or, if you are in the EU or UK, to your local data protection authority.

We use reasonable technical and organisational measures to protect your information from unauthorised access, change or disclosure. Access to enquiries is limited to named staff and protected by sign-in. If a personal data breach affects you, we will tell you and the relevant authorities as the law requires.

We have not appointed a Data Protection Officer. Please send privacy questions, requests and complaints to our Grievance Contact: Mast Studios Pvt Ltd, Ravindra Co-op, Plot No. 19, Flat No. 402, Skyline, Madhapur, Shaikpet, Hyderabad, Telangana, India 500081. Email: hello@maststudios.com.

Check our Terms here